Hillarys Reviews

<strong>High-quality products:</strong> Hillarys offers made-to-measure blinds, curtains, shutters, and awnings that undergo rigorous testing to ensure durability and performance in homes.

<strong>Professional measuring and installation:</strong> Their local advisors provide precise measuring and expert fitting services for a stress-free experience.

<strong>Good customer experiences reported:</strong> Some customers have praised the service quality, professionalism of fitters, and overall satisfaction with the finished product.

<strong>Long-standing reputation:</strong> Hillarys has been in business for over 50 years, indicating established expertise in window treatments.

<strong>Customer service issues:</strong> Multiple reviews highlight poor after-sales support including difficulty reaching staff for adjustments or repairs, missed fitting appointments without timely rescheduling, and lack of follow-up communication.

<strong>Overpriced compared to online alternatives:</strong> Some users feel Hillarys charges a premium price compared to similar products available from online retailers where self-installation is possible at lower cost.

<strong>Contract concerns:</strong> There are reports of customers being pressured into signing legally binding contracts unexpectedly during measurement visits.

<strong>Reliance on subcontracted fitters:</strong> Complaints mention that Hillarys takes payment but leaves installation issues to subcontractors who may be unresponsive or unavailable.